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Answered

Comment when sending request for business trip - larger than 250

  • August 31, 2026
  • 4 Antworten
  • 26 Aufrufe

Is there some way of extending the comment in the absence request from 250 letters to e.g. 2.000?

Or make an attachment mandatory ...e.g. the travel plan?

Thanks

Christoph

Beste Antwort von KatharinaS.

Hi ​@chaase,

Currently, there is no option to extend the 250 character limitation but this sounds like great feedback to share!

I'd really encourage you to submit this through the 'Give Feedback' feature directly in your Personio account. It goes straight to the relevant product teams, so your input will be heard. 🙌

If there is an update in this area, you will be informed under Support > in the What’s New Page or via an in-app notification.

As for the attachment question: a nice workaround could be to make certificates required in the time off policy, similar to the sick leave settings. The attachment itself wouldn't be strictly mandatory, but both the employee and the approver would get a task/notification if a certificate is missing for the requested period. Might be a helpful interim solution!

And one more thing worth mentioning: We're currently working on a feature that will make comments in time off periods mandatory. No exact release date just yet to communicate, but it's coming! 🎉

Best,

Katharina

4 Antworten

KatharinaS.
Community Moderator
Forum|alt.badge.img+13
  • Community Moderator
  • Antwort
  • September 2, 2026

Hi ​@chaase,

Currently, there is no option to extend the 250 character limitation but this sounds like great feedback to share!

I'd really encourage you to submit this through the 'Give Feedback' feature directly in your Personio account. It goes straight to the relevant product teams, so your input will be heard. 🙌

If there is an update in this area, you will be informed under Support > in the What’s New Page or via an in-app notification.

As for the attachment question: a nice workaround could be to make certificates required in the time off policy, similar to the sick leave settings. The attachment itself wouldn't be strictly mandatory, but both the employee and the approver would get a task/notification if a certificate is missing for the requested period. Might be a helpful interim solution!

And one more thing worth mentioning: We're currently working on a feature that will make comments in time off periods mandatory. No exact release date just yet to communicate, but it's coming! 🎉

Best,

Katharina


  • Autor*in
  • First Steps
  • September 2, 2026

Katharina, thanks for the quick answer.
Question: a few weeks ago … we have several postings in our system for business trip that had more than 250 signs and it worked. Now it no longer works.

Is this a new restriction?

Christoph


KatharinaS.
Community Moderator
Forum|alt.badge.img+13
  • Community Moderator
  • September 4, 2026

Hi ​@chaase,

I had a quick alignment internally and received the following feedback:

The 250-character limit on time-off comments was introduced at the end of July this year as part of an improvement to how we handle data in Personio. The comment field is intended to serve as a brief, contextual note. For example a quick remark when submitting a time-off request rather than a place for lengthy documentation or detailed records.

We understand this might take some getting used to if you've been using the field for longer entries before. For more detailed notes, we currently would recommend using an attachment that provides details to the request.

I already forwarded your feedback internally to the respective team but I’d still recommend that you submit your feedback via the 'Give Feedback' feature in your Personio account.

Best,

Katharina


  • Autor*in
  • First Steps
  • September 4, 2026

Thanks Katharina for the research

I posted it in FEEDBACK, but to be honest, and I do want to sound negative … my past experience with changes resulting from “GIVE FEEDBACK” is not a sucess story. So far, nothing was changed … due to my FEEDBACK.

Thanks Christoph