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Answered

Certificate problem

  • November 18, 2024
  • 2 Antworten
  • 0 Aufrufe
E
First Steps

I know we did something wrong with the certificate. to edit the adminsite, i need to login, but the login with out sso is not possible. 

What can i do, is there any other/alternative option to login?

the whole company is not able to login… so the topic has hiiiiiiigh prio!

Beste Antwort von People Person

Hello, 

 

Oh dear! That isn’t good. On our account we have a ‘login with Personio credentials’ option, however if this isn’t already enabled you won’t be able to use it. 

 

I would recommend logging a ticket ASAP to get this one resolved 

2 Antworten

P
Busy Bee
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  • People PersonBusy Bee
  • Busy Bee
  • Antwort
  • November 18, 2024

Hello, 

 

Oh dear! That isn’t good. On our account we have a ‘login with Personio credentials’ option, however if this isn’t already enabled you won’t be able to use it. 

 

I would recommend logging a ticket ASAP to get this one resolved 

    E
    First Steps
    • Elmar.EbelFirst Steps
    • Autor*in
    • First Steps
    • November 21, 2024

    Hey, 

    issue is solved, but i think thats a real problem, only the admin account, was able to logon, without OAuth (by using the normal login)…

    i gave the comment already to the customer sevice… if the admin is not available, it will be a real problem!

     

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