Change company domain

Dear @sebastian-komon,

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳.

Thanks for reaching out to us! My colleagues in service can gladly change the hostname for you. Any account owner in your company, can send this request through Find Answers (Help > Support and Updates > Find Answers).

Please note that the change of the hostname will affect the following areas:

Log-in:

• The Login-link for employees will change to [https://name.personio.de]
• By changing the hostname, the Callback URI for your OAuth Authenticator will also change. Please update your Callback URI accordingly.

Recruiting: By changing the hostname, the Inbound email address and the URL of your career page will also change. Therefore, please be aware of the following adjustments.

1. Regarding your Career Page settings, please check if:

• You Integrated a Personio Career Page via a Link: The deposited link must be updated.
• You Integrated Positions From Personio Into Your Company Website via XML: The setup must be revised because the URL of the XMLFeed will **also **changes.
• You Integrated a Personio Career Page via Iframe: The Iframe integration must be adjusted accordingly and all its links updated.
• You are using The Personio Recruiting API: If you use your own application form, therefore importing applicant data via API, the interface must be adapted.

2. Regarding your Job openings, please check if*:*

• You have Published Positions on External Job Portals Using the Multiposting Feature: The new application link for the job openings must be communicated to the job portals, otherwise the applicants will end up on an unavailable page.
• You have Used Tracking Links for External Recruiting Channels: The stored Tracking-URL must be adjusted so that the candidates are still directed to the application form.

3. Regarding your E-Mail settings, please check if:

• You have Set Up Candidate Communication Via Email: The Auto Redirect function must be updated so that inbound messages are still redirected to your Personio Inbound email address (can be found in Settings > RECRUITING > Recruiting > General > Recruiting email settings).
• You have Set up the Connection to the SMTP Server: This setup should be checked and adjusted accordingly by your internal IT resources.

While my colleagues proceed with the process to change the hostname of your Personio account, it is important to let them know if you are planning to also change the e-mail addresses of your employees, so that we may store them in our support system.

Don’t hesitate to contact me again for any questions about the points enlisted above.

In case you do not mention a specific date, my colleagues in support will make the adjustments soon after receiving your confirmation, and will then inform you via email when this process will be completed.

All the best,

Andrea