Generate API credentials for custom integrations

Hi ​@Björn from FLOWIT, 

I forwarded this concern to the Helpcenter Team, and they let me know that you would need to be an Admin or have the right access rights to API and Marketplace (All admins should have this). The Helpcenter team will add a short note about the access rights needed to the article to clarify this. 

Hope this helps!
Lucie

Hi ​@Lucie B 

Thank you for the help. That was what I suspected. The strange thing is that I am an Administrator, so I don’t get why I shouldn’t be able to create a custom integration. When I go to Settings > Employee Roles, I’am an Administrator and as far as I understand this role has all the possible rights someone can have. There is also no way to change any access rights for this role. So what should I do?

All the best,

Björn
 

Hi ​@Björn from FLOWIT, 

I’m just a community admin myself, so I hope another user will be able to help, or maybe support will be able to respond to this. Hope you have a nice weekend in the meantime!

Hi ​@Lucie B,

Is there a solution to this topic already? I suffer from the same issue, having admin rights but no button for creating custom credentials.

Best,
Katrin

Hey ​@Eliah W 

Thank you for clarifying. Have there been any changes in features for the Core Plan?
Because I was able to set up a custom integration a couple of months ago.

All the best,
Björn

Hi ​@Björn from FLOWIT There have been changes in the past regarding our packaging structure. 

As you might remember, before the packages were names Essential, Professional, and Enterprise. 

At a point, it was possible to create custom integrations with the Professional Plan (now named Core), but it was decided to move this option to the highest tier (Core Pro). With the Core package, our customers can use the vast offerings of our marketplace with 250+ integrations.

Best, 

Eliah