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Answered

Get the manager's email in on/offboarding email template

  • November 9, 2023
  • 3 Antworten
  • 0 Aufrufe
H
First Steps

I’m building a email action that’s sent on off/onboarding.

I can insert the managers name (format: Firstname Lastname) with the {{supervisor}} tag. But how do I insert other properties of the manager, mainly the email?

Beste Antwort von International Support Team

Hey @Hallex

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

At the moment, the email template will read attributes relating to the Onboarding employee and not their Supervisor. It will of course be able to read the {{Supervisor}} attribute, but it won’t then insert other attributes about the Supervisor but rather the employee. Therefore to workaround this issue, I would choose to leave spacing for this information to be entered and to have the email sent manually, so that this information can be entered prior to sending. 

 

For more information on this topic, here is our guide on Define the parameters for an email action. If you require any further information, please let me know.

Best regards, 

Conor

    3 Antworten

    S
    Explorer
    Forum|alt.badge.img+5
    • SkekuExplorer
    • Explorer
    • November 10, 2023

    Hi,

    Can you try using the email tag {{email}} and see if it works? 

      I
      Personio Team
      Forum|alt.badge.img+18

      Hey @Hallex

      Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

      At the moment, the email template will read attributes relating to the Onboarding employee and not their Supervisor. It will of course be able to read the {{Supervisor}} attribute, but it won’t then insert other attributes about the Supervisor but rather the employee. Therefore to workaround this issue, I would choose to leave spacing for this information to be entered and to have the email sent manually, so that this information can be entered prior to sending. 

       

      For more information on this topic, here is our guide on Define the parameters for an email action. If you require any further information, please let me know.

      Best regards, 

      Conor

        H
        First Steps
        • HallexFirst Steps
        • Autor*in
        • First Steps
        • November 16, 2023

        Ok, thanks! To get the info of the manager would be a nice feature to have in the future.

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