Skip to main content
Answered

How can I request a call back?

  • December 14, 2022
  • 2 Antworten
  • 0 Aufrufe

We are facing issues:

Calendar sync  with Google workspace

Okta integration 

all articles did not help or solve the issue .

Does anyone know how to request a call back 

Beste Antwort von Daniele

Hi @Dock,

Welcome to the Community! It’s great to have you on board :)

Account Owners can request a callback via the Find Answers Section in your Personio Account (the big question mark on the bottom of the left), and our most relevant team will get back to you.

You can find the full instructions on how to use Find Answers in the following Help Center Article: The Find Answers Section.

Important: Only Account Owners can request to be contacted by phone or by email about support-related matters. By default, you can have up to two Account owners. To learn more, check out the Help Center Article: What are Account Owners and Contract Owners in Personio?

 

I hope that helps!

Best,
Daniele

 

2 Antworten

Daniele
Community Manager
Forum|alt.badge.img+37
  • Community Manager
  • Antwort
  • December 14, 2022

Hi @Dock,

Welcome to the Community! It’s great to have you on board :)

Account Owners can request a callback via the Find Answers Section in your Personio Account (the big question mark on the bottom of the left), and our most relevant team will get back to you.

You can find the full instructions on how to use Find Answers in the following Help Center Article: The Find Answers Section.

Important: Only Account Owners can request to be contacted by phone or by email about support-related matters. By default, you can have up to two Account owners. To learn more, check out the Help Center Article: What are Account Owners and Contract Owners in Personio?

 

I hope that helps!

Best,
Daniele

 


Selina
Personio Team Alumni
Forum|alt.badge.img+25
  • Personio Team Alumni
  • June 29, 2023

Hello @Dock

I hope you were able to clarify your questions with our support team by now, if not or if you have some new questions, please feel free to share them here in the community. 

I have adapted the title of your question a little bit, so that our community members who ask themselves the same question in the future, can quickly find this post including the appropriate answer from @Daniele. 😊