Hello,
On some of our employee’s attendance log, it is asking them to log time despite their vacation time being approved on these days. This is resulting in their monthly tracked hours to show that they didn’t work enough. How can this be corrected?
Answered
How to remove request to track time when on vacation
+2- First Steps
Beste Antwort von Andreas Görthofer
Hello
apologies for the late reply.
The tracked time in your screenshot will only change if you actually track time (which is not the case for employees on vacation). But as vacation days are entered, the time-off widget shows the hours of those absence days (based on the work schedule).
If this is not the case in your account, please raise a support ticket within your Personio Account (https://support.personio.de/hc/en-us/articles/360000634797-How-can-I-contact-Personio) and our colleagues will check the issue.
Have a great rest of the day!
Best regards,
Andreas
+6- Community Moderator
- Antwort
Hello
apologies for the late reply.
The tracked time in your screenshot will only change if you actually track time (which is not the case for employees on vacation). But as vacation days are entered, the time-off widget shows the hours of those absence days (based on the work schedule).
If this is not the case in your account, please raise a support ticket within your Personio Account (https://support.personio.de/hc/en-us/articles/360000634797-How-can-I-contact-Personio) and our colleagues will check the issue.
Have a great rest of the day!
Best regards,
Andreas
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