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Answered

Personio Employee API: time and timezone

F
Explorer
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Hey, 

we are using the list employees API to get new joiners from the system in order to activate them in other tools. I read at some point that the change happens usually around 3-4 am in the morning and have scheduled my integration for that time. 
 

However I learned now, that the people are usually activated a day later (2nd day of the month) because no changes can be detected when I run the sync at 4am.
 

My questions: 

  • at what time exactly are employees activated in Personio? 
  • and: is this time UTC? UTC+1 or UTC+2

Looking forward to your reply!

Beste Antwort von Michael H.

Hey you all, esp. ​@FriederikeThies 

our internal jobs to change employee attributes, esp. status-changes, currently start to run at 3:30 am UTC. Changes are queued up, so it might be that the changes aren’t guaranteed to be processed immediately on/around 3:30 UTC but take a little bit of processing time.

For any API calls, we recommend to give the data some room to breathe, like starting your API calls at 4-4:30 UTC.

Hope that helps. :)

 

Best

Michael

    7 Antworten

    Mohamed A
    Community Moderator Alumni
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    • Mohamed ACommunity Moderator Alumni
    • Community Moderator Alumni
    • June 3, 2025

    Hi ​@FriederikeThies ! 

    Just tagging a few folks who might be able to help 😄 

    ​@SabbuSchreiber ​@HRJoy ​@LegoMD ​@Fructus Meran ​@Edda van der Ende 

    SabbuSchreiber
    Community Superstar
    Forum|alt.badge.img+15

    Hi ​@FriederikeThies, ​@Moe,

    sorry that question is too technical for me, I have no idea 🫣

      Mohamed A
      Community Moderator Alumni
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      • Mohamed ACommunity Moderator Alumni
      • Community Moderator Alumni
      • June 3, 2025

      Perhaps ​@nopersonalinformation or ​@Nathan Jolly can help! 

      LegoMD
      Busy Bee
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      • LegoMDBusy Bee
      • Busy Bee
      • June 3, 2025

      So sorry, I can not help :-(

      H
      Busy Bee
      Forum|alt.badge.img+13
      • HRJoyBusy Bee
      • Busy Bee
      • June 5, 2025

      ​@Moe - this is definitely one that the knowledgeable people at Personio need to answer!

        Mohamed A
        Community Moderator Alumni
        Forum|alt.badge.img+11
        • Mohamed ACommunity Moderator Alumni
        • Community Moderator Alumni
        • June 5, 2025

        ​@Moe - this is definitely one that the knowledgeable people at Personio need to answer!

        Forwarded to my colleagues! 🙌🏾

          Michael H.
          Community Moderator
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          • Michael H.Community Moderator
          • Community Moderator
          • Antwort
          • August 12, 2025

          Hey you all, esp. ​@FriederikeThies 

          our internal jobs to change employee attributes, esp. status-changes, currently start to run at 3:30 am UTC. Changes are queued up, so it might be that the changes aren’t guaranteed to be processed immediately on/around 3:30 UTC but take a little bit of processing time.

          For any API calls, we recommend to give the data some room to breathe, like starting your API calls at 4-4:30 UTC.

          Hope that helps. :)

           

          Best

          Michael

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