supervisor changed - lost all the reviews??

Question

I am wondering if anyone else is struggling with this?

As I understand it, when a supervisor leaves (often leaving the business) all of the reviews they have completed for their people get discarded/archived/stay with them. Essentially of the three people in this - the people that need the access to past reviews are the employee and the new manager. The one that doesn’t need it is the departing one.

we move people around and restructure a fair bit and after many conversations it seems the ‘workaround’ is to manually save the document as a pdf. This means all past feedback is not included in the very useful AI summary

just wondering if this is an issue for others and if we can work together to get it raised as an urgent change on the roadmap.

Fiona (RDT)

MichiS · Accepted Answer

Hi ​@fmason& ​@Marjolein,thank you so much for raising your issue.Reviews that were submitted by the previous manager should generally stay available for the employee (if shared), the new supervisor & all other Admins. So I am wondering what exactly has happened here.Could you therefore please share your request with support (Log in to Personio > Support > Ask the AI > hand in your request incl. a specific example of an employee & supvervisor). We are happy to investigate the behavior afterwards.Have great start to this week. We are looking forward to your request :)

fmason · Answer

This is not the case and i have raised this with @Natalie Sena

Also i have had a number of support calls raised on the subject (see ticket numbers below)

1262746

1270283

1274877

If this is resolvable i will be delighted

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