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Ticketing and HR Case Management for SMB

  • October 11, 2022
  • 2 Antworten
  • 0 Aufrufe
J
First Steps

Hey Personio Community,

 

Wondering which software (with Personio integration) you have found the best for companies between 100-200 employees, in terms of:

  1. ticketing ie managing day-to-day HR requests from employees
  2. case management for more complex cases requiring cross-functional input and open-ended follow-up

Thank you,

Julie

Beste Antwort von Andrea Mendoza

Dear @Juliel, 

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

  1. For the first case, you can take a look at our new functionality: Personio conversations 💬. Conversations is a workplace requests tool in Personio that provides your internal service teams with a centralized place to manage employee requests. Please find more details about the tool here: Overview of Personio Conversations. If you are interested in adding this module to your Personio account, please contact your growth manager through Find Answers under I need help with my subscription.
  2. In this case, I would need a bit of more context. Could you maybe share an example with me, so that I understand your need exactly?

Thank you very much in advance for your answer!

Best,

Andrea

    2 Antworten

    Andrea Mendoza
    Personio Team Alumni
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    • Andrea MendozaPersonio Team Alumni
    • Ehem. Community Admin
    • Antwort
    • October 11, 2022

    Dear @Juliel, 

    Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

    1. For the first case, you can take a look at our new functionality: Personio conversations 💬. Conversations is a workplace requests tool in Personio that provides your internal service teams with a centralized place to manage employee requests. Please find more details about the tool here: Overview of Personio Conversations. If you are interested in adding this module to your Personio account, please contact your growth manager through Find Answers under I need help with my subscription.
    2. In this case, I would need a bit of more context. Could you maybe share an example with me, so that I understand your need exactly?

    Thank you very much in advance for your answer!

    Best,

    Andrea

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    Daniele
    Community Manager
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    • DanieleCommunity Manager
    • Community Manager
    • November 4, 2022

    Hi @Juliel 

    Just checking in, since the question is still open: is this matter resolved? If that’s the case, just give us a heads up. 😊

    If you have any other question, of course go ahead and let us know in a comment - other members and our own experts are always happy to help! :)

    Happy weekend,
    Daniele

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