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Answered

Why can't I retrieve custom reports (Report Builder) via API

  • April 30, 2025
  • 5 Antworten
  • 0 Aufrufe

Hi all, I'm trying to retrieve custom reports created using Report Builder via API, but it seems only Classic Builder reports are accessible—any idea why?

Beste Antwort von SabbuSchreiber

Hi ​@Nidhal, ​@Moe,

I’m sorry, that’s something I do not know. But an alternative is always to open a ticket directly to Personio, it might be something technical. :-)

5 Antworten

Mohamed A
Community Moderator Alumni
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  • Community Moderator Alumni
  • May 1, 2025

Hi ​@Nidhal !

Tagging ​@Nathan Jolly on here as he’s pretty helpful with API-related matters! 


Mohamed A
Community Moderator Alumni
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  • Community Moderator Alumni
  • May 27, 2025

Trying ​@SabbuSchreiber and ​@HRJoy for some backup here as well!


SabbuSchreiber
Community Superstar
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  • Community Superstar
  • Antwort
  • May 28, 2025

Hi ​@Nidhal, ​@Moe,

I’m sorry, that’s something I do not know. But an alternative is always to open a ticket directly to Personio, it might be something technical. :-)


  • First Steps
  • June 13, 2025

Hi, we have the same problem. Only “old ”classic Reports are accessible via API

 


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  • Busy Bee
  • June 18, 2025

It feels like the Reports / Analytics overhaul hasn’t been completed. It seemed like it was going in a new direction, the Dashboard reports were all added, but now there are variations between accounts/users with regards to who can access which reports (we have both ‘Legacy Custom Reports’ and ‘Saved reports’ available).