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Error message when uploading files

  • March 16, 2023
  • 2 Antworten
  • 5 Aufrufe
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First Steps
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I’m having issues uploading files against staff, keep getting the message that says we don’t accept files of this type, but its just a basic word file.  Can anybody advise please.

 

Beste Antwort von Roslyn Carter

@Andrea, I changed the file format to a PDF and it worked perfectly,  Thank you

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2 Antworten

Andrea Mendoza
Personio Team Alumni
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Dear @Roslyn Carter,

I am happy to support you with your inquiry. In which part of your Personio account are you trying to upload the file?

Any other detail you have can be helpful for me to understand why you are receiving the error message.

Thank you in advance for your response.

Best,

Andrea

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First Steps
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  • Roslyn CarterFirst Steps
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  • First Steps
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  • March 20, 2023

@Andrea, I changed the file format to a PDF and it worked perfectly,  Thank you

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